Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, subscribe to our newsletter, or contact customer support. This includes:

• Personal Data: Name, email address, phone number, shipping and billing addresses.
• Payment Data: Payment instrument details (processed securely via our payment gateways; we do not store full card numbers).

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending emails to confirm your order status and shipment.
• Communicate with you regarding customer service inquiries.
• Send promotional offers and updates (only if you have opted in).
• Improve our website functionality and user experience.

3. Cookies and Tracking

We use cookies to recognize your browser, capture certain information (like items in your shopping cart), and understand your preferences for future visits. You can choose to turn off all cookies via your browser settings, though some site features may not function properly.

4. Data Sharing and Security

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except trusted third parties who assist us in operating our website and delivering your orders (e.g., courier partners, payment gateways). These parties agree to keep this information confidential.

5. Contact Us

If there are any questions regarding this privacy policy, you may contact us at care@favelynamkeen.com.